7-day Money-Back Guarantee
We are committed to providing our customers with a high-quality shopping experience and value your satisfaction. If you are not completely satisfied with our products or services and your order meets the refund criteria, we offer a 7-day money-back guarantee.
Specifically, once we receive your refund request and confirm that it meets the relevant conditions, our team will process your refund within 7 days. After the processing is complete, the refund amount will be returned to your original payment account via the Shopify platform. Depending on the payment channel, the refunded amount typically takes 2-4 business days to arrive.
Please note that the exact time for the refund to be credited may vary depending on the processing speed of your bank or payment service provider. However, we will do our best to ensure the entire process is quick and transparent. If you have any questions about the refund process, please feel free to contact our customer service team, and we will be happy to assist you!
Thank you for your support and trust. We look forward to providing you with even better service!